Terms and conditions
Ordering your dress
Orders are discussed via email and / or phone. Quotes and invoices are issued via email and payment can be made via PayPal or bank transfer.
We use PayPal who accept all major credit cards. If you do not have a PayPal account you can set one up here.
Full payment is required at the time of purchase and Dress the Bride do not offer a lay-by program. For any questions please do not hesitate to contact us. Dress the Bride will keep you up-to-date with every stage of your order from the time of purchase when you will receive an email confirmation.
Delivery information
All of our dresses are custom-made and take approximately 8 weeks to make. They will then be sent to you via post ($20-$45).
Express Service
If you require your dress urgently you can place an express service and receive your order in 6 weeks. The cost of this service is $50. We can also arrange express post at a small fee.
Returns policy
Dress the Bride guarantee a safe shopping experience, which includes quality materials and workmanship. Once an order is placed and payment is received an order is final and cannot be cancelled. Please note there may be a variance of up to 2 cms in either direction of the supplied measurements. Any alterations needed are the responsibility of the purchaser. To ensure the best fit our designers create all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.
All dresses are subjected to thorough quality control and checking so we are confident you will be 100% satisfied with your order.
Please note that Dress the Bride is not responsible for providing accurate measurements. The purchaser must provide accurate measurements to ensure the dress fits. Please see our Measurement Guide for further information.
Privacy policy
Dress the Bride collect your personal information in order to communicate with you about your order and to ship your items to you. We will never share or sell any of your information to a third party.
Ordering your dress
Orders are discussed via email and / or phone. Quotes and invoices are issued via email and payment can be made via PayPal or bank transfer.
We use PayPal who accept all major credit cards. If you do not have a PayPal account you can set one up here.
Full payment is required at the time of purchase and Dress the Bride do not offer a lay-by program. For any questions please do not hesitate to contact us. Dress the Bride will keep you up-to-date with every stage of your order from the time of purchase when you will receive an email confirmation.
Delivery information
All of our dresses are custom-made and take approximately 8 weeks to make. They will then be sent to you via post ($20-$45).
Express Service
If you require your dress urgently you can place an express service and receive your order in 6 weeks. The cost of this service is $50. We can also arrange express post at a small fee.
Returns policy
Dress the Bride guarantee a safe shopping experience, which includes quality materials and workmanship. Once an order is placed and payment is received an order is final and cannot be cancelled. Please note there may be a variance of up to 2 cms in either direction of the supplied measurements. Any alterations needed are the responsibility of the purchaser. To ensure the best fit our designers create all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.
All dresses are subjected to thorough quality control and checking so we are confident you will be 100% satisfied with your order.
Please note that Dress the Bride is not responsible for providing accurate measurements. The purchaser must provide accurate measurements to ensure the dress fits. Please see our Measurement Guide for further information.
Privacy policy
Dress the Bride collect your personal information in order to communicate with you about your order and to ship your items to you. We will never share or sell any of your information to a third party.
